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자료 필터
자료유형
발행연도
2013 ~ 2026
2013 2026
키워드
언어
전체 129건 중 1번부터 10번까지의 결과를 표시합니다.
2026
Article
When rewards buffer service failures: The role of residual value in loyalty programs
- 2026-09
- Journal of Hospitality and Tourism Management
- Elsevier Ltd
Article
How Emotional Carryover Shapes Future-Self Continuity and Sustains Consumer Investment Intentions
- 2026-07
- Journal of Consumer Studies & Home Economics
- John Wiley & Sons Ltd
Article
From escalation to dissipation: the temporal dynamics of brand hate following service failure and recovery
- Li, Yunzhe ;
- Ha, Hong-Youl
- 2026-07
- Journal of Services Marketing
- EMERALD GROUP PUBLISHING LTD
Article
The termination paradox: latent cognitive profiles of barriers and acceptance in B2B relationships
- Shi, Yuchen ;
- Ha, Hong-Youl
- 2026-07
- Journal of Business and Industrial Marketing
- EMERALD GROUP PUBLISHING LTD
Article
How do sequential message stimuli shape consumer confidence? A longitudinal perspective
- Kong, Dexin ;
- Ha, Hong-Youl
- 2026-06
- Journal of Research in Interactive Marketing
- Emerald Publishing Limited
Article
Human or artificial? How AI review labeling shapes trust and consumer interaction in food delivery platforms
- Zhong, Zhenbang ;
- Ha, Hong-Youl
- 2026-06
- Journal of Research in Interactive Marketing
- EMERALD GROUP PUBLISHING LTD
Article
The evolution of customer defection intentions in the online travel agency industry
- Su, Zerui ;
- Ha, Hong-Youl
- 2026-05
- Current Issues in Tourism
- Taylor & Francis
Article
Dual mechanisms of digital service recovery: the central role of emotional autonomy in live commerce
- 2026-05
- Electronic Commerce Research
- SPRINGER
Article
When dependence no longer prevents exit: How power abuse signals, moral emotions, and exit preparedness drive B2B relationship termination
- Shi, Yuchen ;
- Ha, Hong-Youl
- 2026-05
- Industrial Marketing Management
- Elsevier Inc.
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