Consumer Complaints as a Paracrisis: A Moderated Mediation Model of Company Response and Comment Activity on Facebook

안홍민

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Consumer Complaints as a Paracrisis: A Moderated Mediation Model of Company Response and Comment Activity on Facebook

Authors: 안홍민

Issue Date: 8-Apr-2018

URI: https://scholarworks.dongguk.edu/handle/sw.dongguk/14705

Place: 미국

Conference Date: 2018-04-07 ~ 2018-04-10

Conference Name: Broadcast Education Association 2018 annual conference

ISSN: 0883-8151

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Appears in Collections: College of the Social Science > Department of Advertising and Public Relations > 2. Conference Papers

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Ahn, Hong Min: College of the Social Science (Department of Advertising and Public Relations)

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