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Consumer Complaints as a Paracrisis: A Moderated Mediation Model of Company Response and Comment Activity on Facebook

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dc.contributor.author안홍민-
dc.date.accessioned2023-05-11T20:41:16Z-
dc.date.available2023-05-11T20:41:16Z-
dc.date.issued2018-04-08-
dc.identifier.issn0883-8151-
dc.identifier.urihttps://scholarworks.dongguk.edu/handle/sw.dongguk/14705-
dc.titleConsumer Complaints as a Paracrisis: A Moderated Mediation Model of Company Response and Comment Activity on Facebook-
dc.typeConference-
dc.citation.conferenceNameBroadcast Education Association 2018 annual conference-
dc.citation.conferencePlace미국-
dc.citation.conferenceDate2018-04-07 ~ 2018-04-10-
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College of the Social Science (Department of Advertising and Public Relations)
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