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콜센터 상담원의 스트레스 저항성 향상:긍정감정의 매개효과
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| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | 여준상 | - |
| dc.date.accessioned | 2024-10-30T16:04:10Z | - |
| dc.date.available | 2024-10-30T16:04:10Z | - |
| dc.date.issued | 2015-11-27 | - |
| dc.identifier.uri | https://scholarworks.dongguk.edu/handle/sw.dongguk/50913 | - |
| dc.title | 콜센터 상담원의 스트레스 저항성 향상:긍정감정의 매개효과 | - |
| dc.type | Conference | - |
| dc.citation.startPage | 61 | - |
| dc.citation.endPage | 63 | - |
| dc.citation.conferenceName | 2015년 서비스마케팅학회 추계학술대회 | - |
| dc.citation.conferencePlace | 대한민국 | - |
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Related Researcher
- Yeo, Jun Sang
- Dongguk Business School (Department of Business Administration)