팀 회복탄력성: 발현 과정과 결과

초록

The management scholars in the resilience literature are paying attention to team resilience beyond the dichotomous level of analysis such as individual- or organization-levels due to the increasing use of work team. A team with a high level of resilience is not simply a constellation of individuals with a high level of resilience, but rather a group with a high level of interdependence that is inevitable, such as coordination, compromise, and cooperation among group members. The present study attempts to re-label team resilience into four major dimensions (i.e., resilience orientation, structural readiness, social readiness, and attitudinal readiness) based on framework conceptualized and measurement tools developed by previous studies, by considering ten factors (i.e., team learning orientation, team flexibility, team composition, task design, group norms, network ties, shared learning, trust, perceived efficacy of team members, and perceived efficacy for collective team action). In this study, beyond the somewhat simplified previous research results that four major dimensions constitute a collective construct, team resilience, we theorize and verify how the four major dimensions have specific relationships with each other in the process of developing team resilience to produce positive results called team adaptive performance. Through the hypothesis development and analytic processes, this study can provide practical implications on what resilience attributes a particular team should develop or prepare for in preparation for an expected crisis situation in the future.

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