국회공무원의 공공봉사동기가 직무만족과 조직몰입에 미치는 영향: 외재적동기와 내재적동기의 매개효과를 중심으로

초록

Recent early retirement among low-ranking civil servants has emerged as a significant social issue. This study aims to explore the mechanisms that can enhance job satisfaction and organizational commitment among civil servants by focusing on motivational factors, including public service motivation, extrinsic motivation, and intrinsic motivation. Using structural equation modeling (SEM), the study examines the impact of these motivational factors on job satisfaction and organizational commitment, specifically targeting civil servants in the National Assembly. The key findings of the analysis are as follows: Public service motivation was found to have a significant effect on all variables(extrinsic motivation, intrinsic motivation, job satisfaction, and organizational commitment). Extrinsic motivation had a statistically significant impact on organizational commitment but did not significantly influence job satisfaction. In contrast, intrinsic motivation had a statistically significant effect on both job satisfaction and organizational commitment. Intrinsic motivation mediated the relationship between public service motivation and both job satisfaction and organizational commitment, showing a statistically significant influence. However, extrinsic motivation did not demonstrate a statistically significant effect. Based on these findings, the study suggests that, in order to enhance job satisfaction and organizational commitment among National Assembly civil servants, efforts should be made to strengthen public service motivation, as well as to increase intrinsic motivation. Human resource management policies, such as improvements in performance management systems and the introduction of programs designed to foster intrinsic motivation, are essential for achieving these objectives.

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