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상급자의 비경제적 보상 (칭찬과 사과)이 고객지향성에 미치는 영향: 사회적 자긍심과 회사만족도의 매개효과를 중심으로

Authors
여준상
Issue Date
19-May-2023
URI
https://scholarworks.dongguk.edu/handle/sw.dongguk/55813
Place
대한민국
Conference Name
서비스마케팅학회 춘계학술대회
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Dongguk Business School > Department of Business Administration > 2. Conference Papers

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Dongguk Business School (Department of Business Administration)
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