Understanding Quality Attribute for Customer Satisfaction using Kano Model

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Understanding Quality Attribute for Customer Satisfaction using Kano Model

Authors: 정욱

Issue Date: 26-Apr-2014

URI: https://scholarworks.dongguk.edu/handle/sw.dongguk/49495

Place: 대한민국

Conference Date: 2014-04-26

Conference Name: 한국생산관리학회

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Appears in Collections: Dongguk Business School > Department of Business Administration > 2. Conference Papers

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Jung, Uk: Dongguk Business School (Department of Business Administration)

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