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Do Changes in Attribute Weights between Two Platforms Alter Interplay Effects in the O2O Era? Two Time-Lag Intervals in the Tourism Sectoropen access

Kim, Kowoon; Ha, Hong-Youl

ArticleIssue Date2023CitationSustainability, v.15, no.14, pp 1 - 16PublisherMDPI
SSCISCOPUS
Service recovery types on customer forgiveness: a moderated moderation model of promotions and customer typeopen access

Kim, Kowoon; Ha, Hong-Youl

ArticleIssue Date2023CitationAsia Pacific Journal of Tourism Research, v.28, no.12, pp 1417 - 1433PublisherTAYLOR & FRANCIS
SSCISCOPUS
The dynamics of perceived justice and its outcomes in the online tourism sector: inter-relationships and temporal and carryover effectsopen access

Kim, Kowoon; Ha, Hong-Youl

ArticleIssue Date2024CitationCurrent Issues in Tourism, v.27, no.24, pp 4740 - 4756PublisherTaylor & Francis
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